VoxTrail legal information
Privacy Policy
Effective date: January 1, 2025. This policy explains how VoxTrail handles information when you browse the website, save courses, use the cart, or contact the team.
Information you provide
If you contact VoxTrail, we receive the name, email address, phone number, and message you submit. Please avoid sending sensitive personal information because it is not required to answer bicycle education questions.
Local browser storage
The interface may store theme preference, cookie consent, followed course IDs, and cart quantities in your browser. These values support functionality and are not a remote user profile.
Use and retention
We use contact information to respond to requests, provide support, and maintain reasonable business records. We retain messages only as long as needed for those purposes or legal obligations, then delete or anonymize them.
Sharing and security
VoxTrail does not sell contact information. Information may be shared with service providers needed to operate communications, subject to appropriate confidentiality obligations. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
Your choices
You can clear local storage through your browser settings. You may request access, correction, or deletion of a contact message by emailing [email protected]. We may need to verify a request before acting.
Children and changes
The service is intended for general audiences and is not directed toward collecting information from children. We may update this policy and will publish the revised effective date on this page.